ladybots
i've had to change my address a LOT in the past couple of weeks, so i've spent a LOT of time on the phone with idiot lady-voice-robots, trying to reach the humans who can help me. if humans operators are rude, they can be politely charmed (or complained to). but the idiot ladybots don't understand ANYTHING. they talk sooo slooowly, and repeat what they "heard" all the time, and they NEVER get it right. and so we go in circles:
"NO, I do NOT want to make a payment of one cent - you just told me you will charge me ten dollars for a payment - shut up. exit. quit. EXIT. NOOOO. QUIT! MENU! EXIT! zero! zero! zero!"
"i do not HAVE a telephone number, i cannot ENTER a telephone number, i am calling to GET a telephone number - I NEED MORE CHOICES"
"rep! representative! REP! REPRESENTATIVE!" (this one is frequent)
"i JUST entered my 85-digit code, and it has NOT assisted anything yet - don't make me enter it again"
...the only fun part is when i finally get to a human, and forget what i'm saying and complain about the lady not listening to me. and i guess that's worth it.


1 Comments:
I LOOOOVE those ladies, they sound really cute. What I like to do is just keep talking nonsense through their menus until it eventually just clicks me over to a live operator or hangs up. Hmmm, i think I use that tactic in real life too.
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